What hardware do I need?Any iOS or Android device works, phone or tablet. Use a tablet at the main gate for the full POS experience, add phones as extra scan lanes, or run everything from phones if that's what you have. For card payments, we support a range of Stripe readers: the S700 and S710 smart terminals, the M2 reader, the WisePad 3, and Tap to Pay on Android. No special registers, no PCs, no printers required.
How quickly can I get set up?Most tracks are up and running the same day. Install the MX-Tickets app on your iOS or Android device, connect your Stripe reader, and configure your event and products in the admin dashboard. Our team walks you through it, typically takes under an hour.
Can I run POS on multiple devices at once?Yes. You can run the POS on as many devices as you need, tablets at the gate, phones as additional scan lanes, or a mix of both. All devices sync in real time so there are no duplicate sales or double check-ins.
How much training does my staff need?Very little. The app is designed for non-technical gate staff. Most learn the basic flow, scan, sell, sign, in a few minutes. We also provide training materials and are available to answer questions before your first event.